PRIVACY POLICY

Data collection

Personal information / driver’s information

In the process of booking, hiring or selling a car, the following personal data is requested from the customer / driver of the vehicle being rented out: name, date and place of birth, VAT number, driving license number, date of issue / expiry date, country of issue, passport or identity card number, issue date / expiry date, country it is issued in, email address, mobile phone number and hotel / residence address in Greece.

In case of an accident or other road traffic offense codes, you will also be asked to send a photograph / copy of the driver’s license and in some cases, some personal/sensitive information regarding the health condition of the driver which must be forwarded to the insurance company or the competent authorities.

The personal information above, is collected either in writing and sending it off via mail, filling in a form on our website, by calling to or from the telephone booking center, from the customer service, from the emergency road assistance, communicating with customers, interacting with the various beneficiaries and branches including other businesses.

Rental details

When signing a contract with Naxian Cars, the following items are included in the lease:

The reservation contact / way, the rental / return location, the rental duration, the customer’s ID, the payment card information, the details of any additional drivers, the insurance coverage options, additional services and charges.

Technological Information / Cookies

When you visit our site, we automatically collect information anonymously by using ‘Cookies’. Cookies can also affect ads you see on the internet, to be more relevant to your interests. The data collected are the following:

Connection speed, IP address, ID device, operating system, browser type, IDs of mobile device, geographic area, date and time, features you use on our site and any reservations, updates, forms, or other transactions through our site.

Our goals

We use your personal information to provide you with our services or the products you have requested from us, including charges, collecting and saving our clients’ details after renting with us. At the same time, with your consent only, we may use your personal information to provide you with marketing information, customer satisfaction surveys or an evaluation on our services and offers by various means, including emails and SMS messages, according to the applicable law.

How long we keep your personal information/ data

We will only retain your personal data in order to fulfill the purposes for which we have collected it, including the fulfillment of any legal or accounting requirements or reporting obligation.

Privacy Policy

We guarantee that any personal data you provide us is necessary for your best service, as well as analyzing statistics on the company’s movements, for us. Your information is not shared, exchanged or distributed in any way to third parties and we take all the necessary organizational and technical measures to preserve them properly. Our company guarantees that it will not transmit, notify, concede, etc. your data to third parties (other than those mentioned here and above) for any purpose or use, unless required by the applicable law or if it is requested by public / judicial bodies or the authorities.

Recipients of your Data

Access to your data have only the necessary staff of the company, which have been committed to confidentiality, which has been harmonized with the provisions of the EU regulation 2016/679.

Ways to protect your privacy

Our staff has agreed and committed to maintaining confidentiality, to protect your personal data, to send data to third parties without the company’s permission, to take appropriate security measures, to properly maintain and preserve your data and to comply with the laws for the protection of personal data, in particular in the regulation 679/2016 / EU (otherwise GDPR). Finally, the staff is aware of and complies with all applicable laws and regulations on the protection of personal data.

Your rights

You retain the right to access and control your personal data at any time. You can simply ask for it by contacting us. You also reserve the right to:

– request that your personal data be corrected when the information we hold about you, is incorrect or incomplete.

– oppose the processing of your Personal Data, for direct marketing purposes, request the deletion of your Personal Data under certain circumstances, such as when processing, is no longer necessary for the purpose for which it was originally collected, and there is no compelling reason to continue processing or storing them.

-require a limitation on the processing of your Personal Data in some cases, such as not processing your personal data (other than simply storing it) after a lease or other transaction with us, and data being stored only to meet certain legal (eg tax) requirements.

If you have any concerns or requests on handling your personal information, please do not hesitate to contact us by e-mail or by writing to the following address. We will try to respond to your request, as quickly as possible.

Changes:

We reserve the right to modify this policy and to proceed in any changes to the information previously collected, according to the law.

If there are any substantial changes to the policy or the way we process your personal data, we will post the update on our site and you will be able to get information from us, here, regarding the changes. We are clarifying that these changes will come into force, from the day of their publication in our Privacy Policy. That is why we encourage you to be informed about our current privacy policy regularly and before signing a contract.